Returns Policy
Returns and refunds are accepted within 7 days for items that arrive defective or if the wrong item was shipped. In these cases, you'll receive a full refund. For change-of-mind returns, we offer an exchange for a different product or size — cash refunds are not available for change-of-mind requests.
When you receive a full refund
- You contact us within 7 days of delivery with your order number and photos
- The item arrived defective, damaged in transit, or not as described
- We shipped the wrong item
- After inspection, approved claims receive a full refund
Change of mind
Within 7 days of delivery, you may request an exchange for a different product or size if the item is unused, uninstalled, and in original packaging. Change-of-mind returns are not eligible for a cash refund.
Not eligible
Installed, modified, damaged-by-use, or missing-parts items cannot be returned.
Vehicle-specific parts ordered against the fitment listed on the product page are not returnable for “does not fit” unless we listed the wrong vehicle.
How to start a return or exchange
Message WhatsApp or email info@autoaestheticstore.com with your order number, reason, and clear photos.
How refunds are paid
Full refunds apply only when the item is defective or we shipped the wrong item. For Cash on Delivery orders we typically refund by bank transfer or JazzCash after we inspect the returned item.
Questions? Contact us or message WhatsApp.